Upgraded PHP to a patched version.
Allows locations to set a default flow for both Shoe orders and Repair orders in the Flow Status Builder.
Session duration has been increased from 2 hours to 4 hours.
You can now see what's changed in new versions released by clicking "What's New" on the login page.
You can now share a referral code with other businesses and earn a monthly subscription discount for each active location on their subscription.
This release also includes improved subscription and location management, guided onboarding tours, clearer health and error reporting, improved session-expiration handling, and an Archived Orders view that shows the archive date and sorts newest first.
Improved customer text messaging across supported providers, including better support for Twilio customers and clearer handling when a message cannot be sent.
This release also improved the tracking QR code display on orders.
Customers can now follow the progress of their shoe or repair order from a public tracking page without logging in.
Orders include a shareable tracking link and QR code, with a status timeline showing the order’s progress. Tracking links automatically expire when the order is archived.
Updated the SMS messaging policy to clarify verbal consent, transactional message types, opt-out instructions, and the fact that SMS consent is never required to make a purchase.
Added feature-flag support for password reset request workflow, allowing it to be enabled when ready, along with refreshed navigation icons for owner and administrator areas.
Repair reminder messages sent through Twilio now preserve the full message instead of being limited to the shorter legacy SMS length. Navigation headings also display apostrophes and other punctuation correctly.
Added Twilio SMS support alongside the existing provider, including delivery-status updates and STOP/HELP opt-out and help handling. This release also introduced feature flags, phone-number handling improvements, and configurable organization contact information.
Added public Privacy Policy and SMS Messaging Policy pages, and updated the software terms so customers and businesses can clearly review how information and transactional text messages are handled.
Improved order-save feedback so staff can tell when a status update has already sent a text message or when no automatic message is configured. Also refined the health dashboard animation.
Improved the layout and readability of generated business and received-batch packing lists, including clearer tables, better page breaks, and more complete order details.
Improved the reliability of creating and editing order statuses and made order-status selection more dependable when creating and updating orders.
Introduced customizable order flows so businesses can organize statuses into the workflows that match how they operate. Status behavior, colors, ordering, and archiving are now managed more consistently across the order system.
Added suggestions for commonly used repair types while entering repair orders, making repeat repairs faster to record and keeping descriptions more consistent.
Improved repair reminder messaging to prevent duplicate texts, and refined repair reminder emails and batch PDF layouts so order items stay together across page breaks.
Added assignees to repair orders and introduced scheduled repair reminders by email and SMS, helping businesses keep customers and staff informed as repairs move forward.
Refined the assignee editing page for a cleaner, more consistent layout.
Added SMS history to order pages and began recording message attempts, including successful sends and errors, so staff can see what communication has occurred for an order.
Added scheduled database backups to disaster-recovery storage and improved the error-reporting dashboard.
Improved data integrity across locations and brands, including cleanup of duplicate brand records and safer handling of soft-deleted brands. Locations now display their names and visual color indicators more clearly throughout the application.
Improved test reliability and released routine maintenance updates.
Introduced the refreshed application theme and navigation, migrated frontend assets to the newer build system, and added owner tools for locations, profiles, settings, and password reset requests.
Added finalized status tracking for business batches and improved batch workflows with better default sorting and more consistent date formatting across tables.
Improved data tables with customizable column widths, clearer filter placeholders, and more compact display for long order tags.
Restored product and stock-number filtering in the orders table.
Added print preview and finalization tools for received batches, along with improvements to business-batch handling.
Introduced repair orders with repair-specific details, including repair type, quantity, promised date, repair tags, and conditional order fields throughout the application.
Configured Amazon SES support for more reliable application email delivery.
Improved error-report aggregation and summaries, fixed a logout routing issue, and added a confirmation warning before order statuses are deleted.
Improved error-log parsing to make reported application issues more reliable and complete.
Added an administrative error-reporting dashboard and corrected order lookup behavior when working with confirmation numbers.
Fixed authorization handling for owner accounts and added clearer logging for forbidden requests.
Improved SMS handling for customers whose messaging contact information is missing or needs to be resolved, reducing failed status notifications.
Fixed an issue where creating or updating an individual order did not always update the received-batch box slip correctly.
Improved the release-tagging workflow for more dependable deployments.
Added the ability to edit customer details directly from an order page and improved validation messages on the customers page.
Improved automated order-flow test reliability.
Updated the customer search and selection experience when creating or editing orders, making it easier to find and choose the correct customer.
Improved customer resolution when saving orders so order creation is no longer dependent on phone-based lookup, and customer phone numbers can be left blank when appropriate.
Corrected data ownership and location-association issues across orders, customers, brands, and order statuses.
Updated legacy account access controls as part of routine security maintenance.
Launched on new VPS for better system reliability.